Who We Serve who we serve

Cyber Risk Governance for Growing SMBs

Small and mid-sized businesses face 43% of all cyber attacks but operate with budgets 10 to 50 times smaller than enterprises. We close that gap.

Cybercriminals target SMBs precisely because 73% lack confidence their current solutions can protect them, and 60% of breached small businesses close within six months. The average data breach costs SMBs $254,000 — devastating for organizations allocating just 5–20% of IT budgets to security.

Enterprise security tools dominate the $95 billion security software market, engineered for organizations with dedicated security operations centers and multi-million dollar budgets. Meanwhile, 99.9% of businesses are SMBs operating with shared IT and security responsibilities, creating a fundamental market mismatch.

We don't sell you another enterprise tool with an SMB price tag. Our patented CyberRisk Governance (CRG) platform provides the infrastructure that makes enterprise-grade cyber risk management operationally achievable and economically viable for organizations with 50 to 5,000 employees.
Our Difference our difference

3 Things We Do Differently

We work with what you have.

No rip-and-replace. No forced upgrades. We integrate with your existing tools and make them work better together within a governance framework that connects technical controls to business outcomes. 

We speak your language.

No jargon. No acronyms that require translation. We explain security in terms you can take to your board: risk, cost, and return on investment.

We meet you where you are.

Need to do it yourself? SARA Open-Source is free. Want guidance and support? SARA Catalyst walks you through it. Need hands-on expertise? SARA with Subject Matter Expertise delivers the work. 

Industry Overview industry overview

Industries We Serve

We serve six primary industries where regulatory pressure, breach exposure, and budget constraints create the strongest demand for governance-led cybersecurity. Each vertical has unique regulatory requirements, and we tailor the CRG methodology to match.

FinTech & Financial Services
FinTech & Financial Services

Managing cyber risk while meeting strict regulatory and compliance demands across digital lending, payments, and financial technology. 

Healthcare
Healthcare

Protecting patient data while ensuring operational continuity and regulatory alignment across clinical and administrative systems. 

Manufacturing
Manufacturing

Reducing operational downtime and cyber exposure across converged IT and OT environments. 

Hospitality
Hospitality

Securing distributed systems while protecting customer trust and brand reputation across properties. 

Education
Education

Safeguarding student records, research data, and staff information within tight budget constraints.

Non-Profits
Non-Profits

Protecting donor data and meeting grant compliance requirements without diverting resources from your mission.

FinTech & Financial Services

Cyber Risk Governance for Regulated Financial Organizations

THE PROBLEM

You handle millions in transactions daily. One breach costs $6.08 million on average in the financial services sector. Regulators demand proof you’re protecting customer data. Cyber insurance is nearly impossible to get – over 40% of claims get denied for missing documentation.

The pressure is especially acute for digital lending platforms and FinTech organizations operating under multiple regulatory frameworks simultaneously. Among US digital lending platforms, 93% admit to having problems meeting regulatory requirements. In 2023, NYDFS fined BitFlyer USA $1.2 million specifically for failing to perform adequate risk assessments – a FinTech with a staff profile consistent with the organizations we serve.

FinTech & Financial Services

Ransomware attacks on financial services organizations rose from 35% of incidents in 2021 to 65% in 2024. The average cost of a cyberattack on an SMB has reached $140,000 – a 13% increase from the prior year. For a digital lending platform with $5 million in annual revenue, a single breach represents 2.8% of top-line revenue absorbed as an unbudgeted loss.

The regulatory stack is unforgiving. A digital lending platform in our target size range must simultaneously navigate GLBA (written information security programs), NYDFS Part 500 (formal cybersecurity programs and annual testing), PCI DSS 4.0 (mandatory March 2025 with expanded MFA requirements), CFPB supervisory authority, and state money transmitter licensing examinations. Each carries cybersecurity-specific obligations that most SMB lenders cannot satisfy with current tooling.

WHAT WE DO

SARA identifies every vulnerability in your systems in 7 days, not months. SARA Catalyst’s automated ransomware kill-chain disruption blocks attacks before data exfiltration occurs. The Unity Risk Indicator (SARA Open-Source) shows your board exactly where you stand on compliance – producing outputs that feed directly into GLBA Risk Assessments, NYDFS Part 500 Annual Compliance Reports, and PCI DSS 4.0 vulnerability management documentation.

Foundational cybersecurity measures cost approximately $12,000 per year, delivering an estimated 11-times return compared to the cost of a single breach. SARA Open-Source, at zero cost, improves this ratio before the first conversion event. This is defensibility as your new ROI.

Source: Biz2X (Sept 2025), “SMB Finance Regulatory Trends in Fintechs” – 93% compliance problem rate. Phoenix Strategy Group (2025) – BitFlyer $1.2M fine. Cinch I.T./ERC5 (Nov 2025), “2025 SMB Cybersecurity Report” – $140K breach cost, finance sector sharpest rise, $12K prevention = 11x ROI. CPO Magazine (Dec 2024) – ransomware 35%→65%. IBM Cost of Data Breach 2024 – $6.08M financial services average. Full source register: SARA_OpenSource_ICP_FinTech_Digital_Lending.md

Healthcare

Protecting Patient Data While Enabling Operational Continuity

THE PROBLEM

Healthcare breaches cost $10.22 million on average – more than any other industry, for 14 years running. HIPAA fines have increased 340% in the last year. Detection takes 279 days on average – the longest of any industry.

Patient data leaks destroy trust and create legal exposure that extends well beyond the breach event itself. Clinical organizations face the additional challenge of securing medical devices and cloud-based care management platforms where patient data moves through every step of the clinical path.

WHAT WE DO

SARA Catalyst identifies threats with AI-driven analysis to reduce false alarms, enabling your team to prioritize indicators of compromise that relate directly to your compliance objectives. SARA scans your environment and shows exactly where your cyber risk gaps are, detecting zero-day and signature-less infections before breach.

Every finding maps directly to HIPAA, HITECH, and FDA regulatory requirements – not just a threat list, but a governance-ready compliance picture.

Healthcare

REAL RESULT

Health Access Solutions needed to protect patient data across their entire cloud-based care management platform – every step in the clinical path.

We deployed automated threat detection that runs 24/7 without consuming their IT team’s capacity. Zero-day detection prior to breach. PHI protected at every clinical touchpoint.

“Netswitch did a great job on both fronts.” – Marc Mangus, CTO, Health Access Solutions

REGULATIONS WE HELP WITH

HIPAA, HITECH, FDA 21 CFR Part 11, State Privacy Laws

Source: IBM Cost of a Data Breach 2024 – $10.22M healthcare average. Health Access Solutions case study (Who_We_Serve_Hybrid.docx). HIPAA fine escalation data: HHS Office for Civil Rights enforcement actions.

Manufacturing

Managing Cyber Risk Across IT and Operational Technology

THE PROBLEM

Manufacturing is the number one target for ransomware – 87% increase in attacks last year. One hour of downtime costs $125,000. Seventy-five percent of OT attacks begin as IT breaches. Your IT team is already stretched thin managing production systems.

The convergence of IT and operational technology environments creates a uniquely dangerous attack surface where a network vulnerability can shut down physical production lines.

WHAT WE DO

We connect your technical resources to your compliance requirements. When we find gaps, we show you exactly what to fix first – no guessing. SARA gets you ISO 27001 and NIST CSF ready with your current technology investment, supported by Subject Matter Experts who provide cost efficiency and operational effectiveness.

Manufacturing
The Unity Risk Indicator visualizes your converged cyber risk governance landscape so executives can make decisions based on risk appetite and risk profile – without licensing costs or biased enterprise solutions.

REAL RESULT

A global manufacturing company’s customer issued a security assessment with dozens of findings that needed closure to maintain the supply chain relationship.

After 18 months of internal IT work, they believed they had closed 70% of the gaps. Our assessment showed only 26% were actually resolved.

We closed all remaining gaps in 6 months for $75,000 using ISO 27001 and NIST CSF as our framework. The ROI was 800%+ cost avoidance compared to continuing at their internal pace, plus preserving a multi-million-dollar customer contract.

REGULATIONS WE HELP WITH

CMMC, IEC 62443, NIST Cybersecurity Framework, ISO 27001

Source: Who_We_Serve_Hybrid.docx manufacturing case study. Ransomware targeting data: Verizon DBIR 2024. Downtime costs: Gartner/Siemens OT research.

Hospitality

Securing Distributed Operations and Customer Trust

THE PROBLEM

You store thousands of guest records and credit cards. PCI DSS compliance is mandatory. One breach like MGM’s costs $30 million and destroys your reputation. Eighty-nine percent of hospitality businesses that get breached get breached again. Insurance companies will not cover you unless you prove continuous security.

WHAT WE DO

We monitor every device, reservation system, and guest Wi-Fi network. The Unity Risk Indicator shows your cyber risk status in real time, not once a year. SARA finds optimal resolution paths that balance technical and compliance priorities, providing data analysis as risk profiles for executives and supply chain partners to make decisions based on their roles and responsibilities.

Hospitality

REAL RESULT

A publicly traded luxury hotel group needed to proactively manage cyber risk to protect their brand reputation and customer privacy data – even without mandatory regulatory requirements pushing them to act.

Results after deploying our platform: 91% reduction in security incidents. 99.39% faster Mean Time to Resolution. Forty percent reduction in unauthorized web traffic in two months. No successful cyberattacks in the 16-year history of our partnership.

REGULATIONS WE HELP WITH

PCI DSS 4.0, GDPR, CCPA, State Data Privacy Laws

Source: Peninsula Hotels HQ case study, Securli 2021 Business Plan. MGM breach cost: public reporting, 2023. PCI DSS 4.0 requirements: PCI Security Standards Council.

Education

Safeguarding Student Data Within Tight Budgets

THE PROBLEM

Student records, parent data, financial aid information, research data, and staff payroll – all attractive targets. Budget cuts mean your IT team is already doing three jobs. Data breaches trigger mandatory reporting and legal exposure.

Educational institutions are increasingly targeted because they hold large volumes of personally identifiable information while typically operating with minimal dedicated security staff.

WHAT WE DO

We secure your network without requiring additional specialized security staff. The Unity Risk Indicator gives administrators a holistic dashboard that transforms cybersecurity into a data analytics journey of cyber risk management – visual, understandable, and actionable.

SARA helps you meet FERPA requirements without hiring expensive consultants, providing compliance and risk expertise through a subscription service structure that fits education budgets.

Source: Who_We_Serve_Hybrid.docx education section. FERPA requirements: US Department of Education.

Education

Non-Profits

Enterprise Protection Without Diverting From Your Mission

THE PROBLEM

Donor data, volunteer information, and financial records need protection – but your budget goes to your mission, not IT security. One breach erodes donor trust and threatens your nonprofit status. You cannot afford dedicated security staff.

WHAT WE DO

We provide enterprise-level security at investment levels non-profits can sustain. SARA Open-Source is free and open-source – giving you immediate protection for donor data with zero financial commitment. When you need more, our platform scales with flexible options designed for mission-driven organizations.

No-cost tools let you start protecting donor data today. Compliance documentation for your board and grant requirements. All without breaking your budget or diverting resources from your mission.

Source: Who_We_Serve_Hybrid.docx non-profits section. Non-profit cybersecurity guidance: NIST Small Business Cybersecurity Corner.

Non-Profits
CHALLENGES WE SOLVE challenges we solve

Challenges We Hear Every Day

“We can’t get cyber insurance.”

Fifty percent of small and mid-sized businesses get denied coverage. We provide the documented controls and continuous monitoring insurers require. Several clients reduced premiums after implementing our platform.

“We failed our audit.”

SARA finds compliance gaps before auditors do. We give you a prioritized list of what to fix and help you fix it. One client went from 26% to 100% compliance in 6 months.

“We don’t have a security team.”

Neither do most of our clients. SARA Catalyst automates threat blocking 24/7. The Unity Risk Indicator gives executive visibility without requiring security expertise. You do not need to hire a CISO to be secure.

“Our board asks if we’re secure and we don’t know how to answer.”

The Unity Risk Indicator translates technical security into plain language. Green means good. Yellow means needs attention. Red means fix now. Your board gets it immediately.

THE NUMBERS THAT MATTER the numbers that matter

Average Breach Cost by Industry

IndustryAverage Breach Cost (US$)
Financial Services $6.08 million
Healthcare $10.22 million
Manufacturing $5.56 million
Hospitality $4.03 million
SMB Average $254,000

Additional Risk Factors

  • Over 40% of cyber insurance claims denied for missing documentation
  • Only 10% of SMBs have cyber insurance vs. 80% of large enterprises
  • 68% of CISOs not ready for SEC’s 4-day breach disclosure timeline
  • 60% of breached small businesses close within 6 months

Source: IBM Cost of a Data Breach Report 2024. Fitch Ratings Cyber Insurance Analysis 2024. Verizon DBIR 2024. Risk.net Operational Risk Survey 2023. Woodruff Sawyer Cyber Insurance Market Analysis 2025.

Not Sure Where to Start?

Complete our free security risk assessment – you keep the results to yourself until you’re ready to share them with us. You’ll receive:

  • Business Impact Analysis Playbook and Workbook
  • Open-source Data Visualization Tool (SARA Open-Source)
  • Human Risk Management Assessment
  • Information Security & Risk Outlook Self-Assessment
  • Cybersecurity Insurance Requirements Checklist
  • Quotes

    I have had the pleasure of working closely with Stanley Li over the past few years, and I am delighted to recommend him without reservati...

    Global CIO/CTO

    Will. Lassalle Jr.

    Will. Lassalle Jr.
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    I am pleased to recommend Stanley Li as a knowledgeable and impactful facilitator and speaker with deep expertise in the field of cyberse...

    Founder Success Partner

    Dina Finta

    Dina Finta
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    Netswitch brings a breadth of knowledge, depth of experience, and swift engagement process - and the pricing was compelling, customized t...

    Chief Development and Finance Executive

    Igor Goldburt

    Igor Goldburt
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    A truly exceptional session.

    Former State Risk Manager for Texas

    Stephen Vollbrecht

    Stephen Vollbrecht
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    This is an incredibly thoughtful and powerful recap of our discussion, Stanley Li. Thank you and Sean Mahoney for distilling the core mes...

    Exec Counsel-Indpt Consultant

    Krishan Thakker

    Krishan Thakker
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    Excellent presentation. Outstanding!

    Board Member, Practitioner, Speaker, Author

    Alex Sharpe

    Alex Sharpe
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    Sean Mahoney. Dead spot-on. We should make it a goal to delete in an email or correct in conversation the use of that acronym opting to r...

    Vice President, Board Director

    Justin Zambo

    Justin Zambo
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    This was a great session, thank you!

    Helps leaders with governance, risk, and technology collisions

    Chasserae Coyne

    Chasserae Coyne
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    what a great session!

    IT Security Compliance Lead and Security Audit Risk Analyst

    Solomon Odutayo

    Solomon Odutayo
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    Quantitative and qualitative KPIs tied directly to the organization's goals and objectives.

    Delivering solutions for SOX

    Paul Haley

    Paul Haley
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    I use a similar term called IA or Intelligence Augmentation which is a broader term that refers to the human resource utilization model t...

    Risk and Regulatory Compliance Practice Expert

    Steven-Paul Walker

    Steven-Paul Walker
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    this was awesome. Thank you

    Senior Compliance associate | Forvis Mazars Private Client

    Stephanie Zurita Hunter

    Stephanie Zurita Hunter
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    By the way, the CRO should not be able to say "no". They can say "how" and they can make sure leadership knows what the level of risk is....

    Globally recognized risk management

    Norman Marks

    Norman Marks